Practical advice for Australian plant equipment hire companies on damage documentation, dispute protection, and condition reporting.
Before HireCheck, I spent 23 years as a police officer. Here's what that has to do with proving equipment condition when a hirer disputes damage.
Full rental suite or standalone inspection tool? A fair comparison of HireCheck, HirePOS and StayOnHire, and how to pick the right fit for your firm.
Already run SafetyCulture for your bigger gear? Here's what it covers well, where the gaps show up on everyday hires, and how a purpose-built tool fits alongside it.
Syrinx runs the whole operation for a lot of hire firms. Here's the one gap worth checking on everyday hires, and where HireCheck fits alongside it.
A handshake and a verbal "she's right" won't hold up when a hirer returns a machine with new damage and denies it. Here's the documentation that does.
Most hire companies use some form of condition report, but most of those reports won't hold up in a dispute. Here's what a properly defensible pre-hire record looks like.
When a hirer denies causing damage, the evidence you gathered before they took the machine will decide the outcome. Here's the hierarchy of what holds up.
Timestamped photos. Digital signatures. PDF reports. Everything you need before equipment leaves the yard.
Try HireCheck free →